CUSTOMER PORTAL
Shop, order,
and track.
Find what you need, place an order, and follow its progress from one convenient place.
Customer sign inFULFILLMENT CONTROL CENTER
Good afternoon.
Here’s what’s happening across your operation today.
Live
Order activity
Orders created over the last 7 days
604530150
Fulfillment flow
Current order pipeline
Recent orders
Latest activity across all channels
| Order | Customer | Status | Items | Total | Updated |
|---|
Needs attention
Items that may block fulfillment
ORDER MANAGEMENT
Orders
Track and manage the full order lifecycle.
| Order | Customer | Status | Items | Total | Created |
|---|
STOCK CONTROL
Inventory
Available stock, reservations, and low-stock risk.
Products
Live stock position across the catalog
| Product | SKU | On hand | Reserved | Available | Stock health |
|---|
DELIVERY OPERATIONS
Shipments
Monitor carriers, tracking, and delivery progress.
Active shipments
Latest fulfillment handoffs
| Shipment | Order | Carrier | Tracking | Status | Destination | ETA |
|---|
FINANCIAL OPERATIONS
Payments
Charges, refunds, and transaction activity.
Payment ledger
Recent financial entries
| Payment | Type | Description | Debit | Credit | Created |
|---|
PAYMENT OPERATIONS
Refund Requests
Review customer refund requests and record an outcome.
Customer requests
Persisted refund workflow status from payments
| Request | Order | Customer | Amount | Reason | Status | Requested | Actions |
|---|
PLATFORM OPERATIONS
Service health
Health signals for the nine services powering Bravo Orders.
Request path
High-level production traffic flow
bravoorders.com→AWS Load Balancer→Traefik / bravo-gateway→Dashboard API→API Gateway→Domain services→PostgreSQL + SQS